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Retail assistant

Minimum of 5 hours every other Sunday from September 2023 – ad hoc shifts during the summer-zero hours contract – possibility of increase depending on personal and shop performance

  • Before the shop opens:

    • Perform the food safety opening checks

    • Make sure that the shop is clean and looks welcoming

    • Make sure that there is enough product in the gravity dispensers, shelves, etc…


  • During the shift: 

    • Warmly welcome customers, propose help for serving

    • Make the rules of the shop respected (no children using pumps or gravity dispensers, first weigh your container before filling it, etc…)

    • Clean up any spillage that may occur

    • Clean different items according the cleaning plan

    • Make sure to refill any gravity dispenser, scoop bin, shelf etc… along (some heavy lifting)

    • Get familiar with the products to be able to advise customers – what is local, what is organic, what are the portions per person for dry food, sustainability aspect of the products…

    • Make sure all the food safety rules are respected

    • Report any specific items to the managers and inform other volunteers on the ROTA chat on WhatsApp


  • After the morning shift: 

    • Briefly inform the afternoon volunteers if there is anything special to know about


  • After the closing: 

    • Perform the food safety closing checks, sign them

    • Perform the cleaning tasks thanks to the cleaning plan


  • General:

    • Having done the Filling Good training incl. Food safety (provided)

    • Know the common procedures for the operations in the shop (receiving orders, updating the system, vouchers, batch changes, etc…)

    • Know the fire safety procedure

    • Excellent personal hygiene and presentation

    • Follow our code of conduct


How to Apply

To express interest, please send a short cover letter and CV (or a brief description of your relevant experience) to chair@fillinggood.co.uk.

Informal chats about the role are welcome – just get in touch!



Filling Good is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds, experiences, and identities.

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